Payment Policy

Effective Date: February 6, 2026

At CustoJoy, your security and shopping experience are our top priorities. We provide a range of secure, encrypted payment options to ensure a smooth and safe checkout process.

1. Currency and Payment Terms

  • Currency: All transactions are processed in USD (United States Dollars).
  • Advance Payment: We require 100% payment in advance for all orders. This includes the product cost and any applicable shipping fees and taxes, which will be calculated at checkout.

2. Accepted Payment Methods

payment policy

We currently accept the following secure payment options:

  • PayPal: A fast, trusted, and convenient way to pay online.
  • Credit & Debit Cards: We accept Visa, MasterCard, American Express, and Discover via the secure PayPal interface.
    • Note: You do not need a PayPal account to pay by credit card. You can simply select “Pay with Debit or Credit Card” on the PayPal login page to proceed as a guest.

3. Payment Security & Encryption

To protect your personal and financial information, our checkout process uses Secure Sockets Layer (SSL) technology. This industry-standard encryption ensures that your sensitive data (such as credit card details and personal info) is transmitted safely over the internet and remains inaccessible to unauthorized parties.

4. Billing and Transactions

  • Immediate Billing: Your selected payment method will be charged immediately upon order confirmation.
  • Sales Tax: Applicable sales tax will be calculated based on your shipping address and will be clearly displayed during the final step of checkout.
  • Order Confirmation: Once your transaction is successfully processed, you will receive an automated confirmation email containing your order details and receipt. Please keep this for your records.

5. Order Verification

To prevent fraud and protect our customers, some orders may be subject to a brief verification process. If additional information is required to confirm your payment, our support team will reach out via email.

CONTACT US

If you have any questions regarding our payment terms or experience any issues during checkout, please contact us:

  • Store Name: CustoJoy
  • Email: [email protected]
  • Business Address: 1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110, United States
  • Business Days: Monday to Friday
  • Business Hours: 9:00 AM – 5:00 PM 
My Cart
Categories